Betsy Smith reviews
By Jo S.
Posted on 18/11/2013
Went here last Saturday night with a group of friends and had a great time! Atmosphere and music were amazing, and so were the cocktails-best that I've had in a long time! Will definitely be going back there before christmas!
I spent the evening at the Betsy Smith last Saturday Night for my birthday with friends. I had such a blast, atmosphere was great, drinks were very reasonably priced and the staff were superb! I would go back in a Heart Beat and will definitely be trying the food as what I saw going out look fantastic.
Hi i went to the betsy smith for somethink to eat it took so long to get my food and also the food was not good and to top the lot i seen a mouse running around in there i felt sick i got up and walk out i will never go there again.
Posted on 14/01/2013
Betsy Smith all I can say is avoid!!!Leering men, yobs, old men in tracksuits trying to dance close to young woman. While entertaining for a while gets really cringey. The space we got stuck in upstairs was a balcony overlooking the whole spectacle, was really cramped and very dangerous best not to drink too much in that case!!!
If you want to be subjected to leering, rude bouncers & have the offensive, ignorant, attitude of a manageress inflicted upon you, then The Betsy Smith is the place to be!
hi i recently visted the betsy smith pub one Saturday evening and i found the manerger came across very arrogant and rude also the memmbers of staff werent very pleasent. It wasnt a enjoyable evenening at all and i wouldnt recommend this place to anyone in the future. Its a real shame because it looks like they spent alot of time and money on the decore but the people who work there and the rent a mob *the people on the door let the place down.
Hi I recently visited the Betsy Smith pub one evening I found that the manager come across arrogant and extremely rude I wasn't pleased with the attitude of the members of staff. I will never attend the Betsy Smith pub again as it wasn't A enjoyable evening I spent there at all and I wouldn't recommend Betsy Smith to anyone in the future its a shame they spent a lot of time on the décor in there as it looks really pleasant but the people who work in there and including the rent A mob that work on the door let the place down.
I would say that Betsy Smith service is quite unpredictable. We are living very near and regularly come for breakfast, lunch or dinner. Someday you will be greeted nicely and will be served quickly while someday (and this is actually the 4th time it happens), the chefs will get your order wrong or completely forget it.
Today again (20/09 at 20:40).. My husband just ordered a take away pizza. After waiting for 30 minutes and after querying for our order, we finally received a pizza, but unfortunately not the one we ordered (obviously less expensive that we have been charged). The worst of all is that no apologies have been formulated by the team, one of the waitress at the bar was even arguing and being rude. Luckily another more experienced lady came to help. (and the restaurant was not busy at all)
I am very sad that this restaurant does not take this regular issues more into account as they really have a great menu and the food is very very tasty.
dear kilburn resident,I'm so sorry that you previous experience's at the Betsy have been bad, my name is Florence okafor and I'm the new manager of the Betsy, mistakes were made at the beginning but I can assure you that they are being rectified. I would like to personally invite you down to check out our improvements" have a drink on me"
I went to the Betsy smith on Sunday 3rd for mothers day. I was in a bit of a tizzy because I forgot, so called late on Saturday night to book a table since I have enjoyed all of my previous visits.
I found the lady on the other end of the phone vey accommodating and polite, especially when I asked to be sat at the front since I was bringing my Nan and she cant tackle stairs.
It was about 3pm when I arrived and the atmosphere was perfect with jazz playing in the back ground.
How ever within half an hour it got very busy.
We had the burger that was a bit disappointing it was over seasoned, after relaying this to the waiter he was happy to change it, and we got the roast, which was delicious.
Just one thing that was disappointing was the attitude of the new supervisor who seemed to be making things worse and was totally incompetent
All in all we had a good experience. And that was because of the tall waiter and the girl behind the bar who dealt with our problem and ratified the mistake.
I think that the allegations that you have made are unfounded and frankly ridiculous.
I’m sure that the bakery next door would take offence to you calling there bread cheap and nasty.
Since it is purchase fresh DAILY!!
You were offered chips, straight away. And a check back was made immediately, in which you said
“every thing is fine, where to full to finish the chips”
Or did you forget
By Kat N.
Posted on 14/03/2011
After reading about the Betsy Smith in Square Meal's Venue and Events my friend and I decided to visit on Saturday.
Although it looks fantastic, eating there was a miserable experience
Our plates arrived with old mouldy salad leaves
Crisps were delivered when it clearly states chips accompanied the sandwich on the menu. When we questioned the waitress we were told that that was an error on the menu and they meant crisps. Which frankly is a bit of lazy printing if there was indeed a mistake. They did begrudingly offer to bring us an order of chips, which arrived 20 minutes later when we were ready to leave
They were of the shop bought oven variety and pretty vile.
Tables remained dirty for the duration of the service with plates piled up in the service area, which made for a pretty naff first impression.
The sandwiches when they arrived ( we ordered Club Sandwiches) were made of cheap nasty bread, were bland dry and overall pretty revolting
It was just such a shame that someone had clearly gone to a lot of effort to make the space look so interesting and different that this didn't carry over into the food and it really let the venue down. It was £20 I'd rather not have spent, we both left feeling queasy with a pretty bitter taste ( if you'll pardon the pun) in our mouths.
Go for a drink avoid like the plague if you want to eat there.
By A M.
Posted on 20/12/2010
I have been to Betsy Smith 4 times now, I want to love it, its a fun environment, but each and everytime, different days, different times of the day, the service has been unbelievably awful. They are slow, rude, grumpy, understaffed, under-skilled, they try and over-charge you, it takes forever to be served, they don't know what half the drinks are, and don't know how to make most of cocktails. The food is, a little over-priced for the quality. Please please please get some staff that have worked in a bar before, help the waitress more by getting her some guys that can actually help, get everyone training, and replace the manager, he's useless! Betsy Smith could be soooo good, but teething problems can only be accepted for so long, I dread what it will be like in there on New Year's Eve.
I went in here today for lunch. Nice and bright and airy(especially compared to the other Kilburn High Road Bars) with patio doors opening out onto the pavement, and more female-friendly. It's very tastefully decorated while slightly quirky. I had a non-alcoholic cocktail - ginger, apple and mint which was really refreshing. All pizzas are £5 at lunch and very good quality - generous toppings and a good size - we shared between three. Perfect for lunch.
There are loads of cocktails on offer - some are quite unusual - I can't wait to try them. There are a few that you can have in a teapot (you don't have to) if you want to share with a friend. But most aren't. The cocktail list shows you the type of glasses they are served in.
There are quirky features - such as the seating alcove made of a mirrored wardrobe - which just makes it a bit more interesting. It's very nicely designed.
Although I would say that women would really appreciate this place, I was there with two men and one said he thought it wsa the best in the area.
I'm sure it has a completely different vibe at night.
The staff were friendly. Hopefully the problems that a couple of the other reviewers had were just teething problems - I would say to give it another try.
By Cat M.
Posted on 04/10/2010
Some pubs in London have fallen into the trap of becoming generic, empty, soulless gastros, with no pizzazz or excitement. This is certainly not the case with Betsy Smith, a surreal new boozer that invites you to explore its unusual interior with a child-like imagination.
You will find the mystic wonder of Betsy Smith just a five-minute-walk from Kilburn High Road tube. From the outside it looks like a normal pub, but as soon as you enter, you’ll find a vintage treasure trove of treats. Above the main entrance there are a few flamingos suspended upside down from the ceiling, as is a light fixture with a topsy turvy chair attached to it.
The main area looks like any ordinary bar, but venture to the back because this is where the true magic happens. The back is split into a few sections including a rickety mezzanine space, a cavernous cove and banquettes to the sides. But the devil is in the detail: on the backs of the very comfy chairs are an assortment of animals dressed up as people, for example a rather serious badger dressed up in a suit. At the back, bird cages are suspended from the ceiling and these act as light features. The wallpaper in the mezzanine is scratch and sniff. Yes, really. In the ladies bathroom there is an initially confusing mirror, which is actually a fairground mirror that makes you look funny and wonky, and it’s these little weird and wonderful eccentricities that help make this bar so special.
As the Betsy Smith has to compete with other bars in the area, it hosts music nights on Fridays and Saturdays and is open until an impressive 3am. These nights consist of an interesting blend of soul, funk, classics and mash-ups. Understandably, this means it can get quite busy. However, visit during the week or early evenings and it is quite chilled and low-key. It is also worth noting that there's a dedicated table service in place to fuel the vibe.
When it comes to the menu, the Betsy Smith has one special offering: pizza. Having their own pizza oven on site means that the pizzas are fresh and taste fantastic. Ranging from £7-£9, they are huge and a represent a great deal. The base is thin and crispy with loads of melted cheese and chunky toppings. They don’t scrimp on ingredients and it may be advisable to share one, as it is quite difficult to get through one on your own. There are also a few main dishes you can try if pizza isn’t your thing. The Betsy Burger (£9.50), for instance, is a thick beef patty, a large piece of bacon and gloriously melted cheese. Served with a massive portion of chunky chips and a side salad, it is mighty and satisfying choice.
There’s no messing about with the drinks here; it’s all about the cocktails. The menu has five fantastic pages of fruity delights, ranging from £6.80-£8.50, so you are completely spoiled for choice. Their most inventive cocktails are detailed under the Tea Tails section. These are £12 and your drink comes in a white china teapot with flowery, dainty tea cups to drink them out of. It feels like you’re having an adult tea-party and it is great fun.
Even though cocktails are a big selling point, there's no need for beer drinkers to fret as there are a few on tap such as Sagres and Staropramen for about £3.75 a pint.
The Last Word
The Betsy Smith is a fantastical place, where you can act like a child again and immerse yourself in a surreal adult playground. Let the fun commence.
I came across the Betsy Smith on Tuesday lunchtime and have to admit that i was impressed. I have always known of the building but never went in because it looked a bit shabby, but its actually a beautiful space thats been done out in an awesome, quirky style that somehow doesn't have the pretentious feel that allot of newly refurbished bars have. the service was fast, friendly and fun, and I had steak and chips, which was cooked to perfection (and i'm well fussy about my steak!). I normally automatically go to one of the other bars on the high road when im in the area, but ive a sneaking suspicion thats going to change!
Absolutely love this funky new bar!! The decor is amazing, and totally different to anything we have ever had in Kilburn.
Really can't wait to work my way through the cocktail menu too, only managed to try 5 different ones on the opening night. They were absolutely delicious though, particularly the Quincy with real edible rose petals floating on top.
Posted on 28/09/2010
Went down for the opening party and had an amazing night, We were given free canapes [mini burgers were a particular fave of mine!] and also we were welcomed with complimentary champagne cocktails, the bar was super busy at the start of the evening making free cocktails for everyone but this soon died down and the service was wicked. The staff were all dressed up with waistcoats and top hats and were smiling and dancing behind the bar..DJ was amazing and the live band really rocked the house with each musician jumping into the middle of the dance floor to dance with everyone!What a great atmosphere!
The fairground style warped mirror in the ladies toilet was getting a lot of attention as was the scratch and sniff wallpaper ...cherries...yum!
Looking forward to more late nights partying at The Betsy Smith!
Found this new venue yesterday and thought it was absolutely stunning, the new design is beautiful and unlike anywhere I have seen before. It has an entire wall made of real plants and a giant wardrobe seating area among many other cool features.
I found the staff to be extremely polite and helpful, we were welcomed into the bar and were given table service as soon as we sat down. We decided to try out the food so I had a Full English breakfast, it was a pretty good size and really tasty. My friend had a pizza with parma ham, Parmesan and mushrooms, which was huge [she had to take the rest home with her as she couldn't finish it all!] and my partner had the Betsy Burger which was with avocado and bacon...we all enjoyed it thoroughly and the pizzas are only a fiver every lunchtime [I think this is an introductory offer].
Drinks were great, good selection of beers for my other half and my friend and I tried a couple of the Cocktails. They have the most unusual cocktails, one of them has Hibiscus flowers in it and another one with Honey Parsnip would you believe. I wasn't quite daring enough to try the parsnip one but I gave the Hibiscus cocktail a try and it was so delicious.
My friend tried the Bright Eyes cocktail which was passion fruit, apple and Bison grass vodka...really really refreshing...went down a little too easy I think!I would definitely recommend this place to anyone who is in the area!
I had a similarly awful experience to the last reviewer (Jo_mackerel). I went in the evening with a friend and had a nightmare of a time. It took so long to get served that we only managed to get through three drinks in our two and a half hours there. Some of the staff seemed eager to clear the queues, but some prefered to laugh about and chat amongst themselves, which frustrated those queuing and helped create a pretty angry atmosphere. They also served people out of order - and when I complained to someone I think was the bar manager (he had a different colour waistcoat to everyone else) he made out like he was doing me a massive favour to even serve me at all after I dared to suggest that after 40 minutes queueing he ought to serve people in the order they arrived at the bar. Like the other reviewer, I won't need him to do me that favour again as I won't be coming back. Every time my friend and I were served, the staff were rude, and the mediocre cocktails are not worth that. Very disappointing
as the GM of The Betsy Smith please allow me to apologise for the terse reaction you received from one of my members of staff.
We endeavour to make The Betsy welcoming to everyone and I can only cite fatigue and maybe a little confusion as a reason but not an excuse.
To clarify the situation we do allow children in everyday until 19.00 (accompanied by an adult of course).
By Jo M.
Posted on 25/09/2010
Just popped into the newly refurbished Betsy Smith (Sat 25th Sep 16.00) previously Ostereria del Ponte. I happened to be with some friends with children, and being a polite individual I went in to ask if children were allowed during the day - I was rather rudely informed that 'the kitchen was closed', and when I replied that actually we just wanted a drink the person behind the bar again rather rudely said, and I quote 'well, okay then'. Don't do us any favours, please! Needless to say we decided not to spend our money here but moved on elsewhere. Either you allow children or you don't - and you aren't doing me a favour letting me spend my hard earned cash in your pub. Maybe being really rude is the new way to run a successful pub, what do I know? Anyway, bit of a shame as this local won't be darkening your doorstep again!!