An okay pub but an absolute abomination when it comes to customer service and having accomodation. It took me a whole week to find out whether or not I even had said rooms booked and the manager couldn't be bothered to mail me back and I had to physically take the half an hour train ride into town just for a "yes" or a "no." Everytime I called, I was greeted with disinterested staff who fobbed me off and slammed the phone down.
The website misled us to think that we would have an evening meal in with our stay but apparently not on Fridays..I'm glad given I saw the pub's cat stray into the kitchen as we walked in.
The rooms themselves were appalling and I had to fight just to be given a soap and towel and in the end had to steal towels ourselves because the door to the store cupboard was left open. Upon mentioning I had to sneak into staff only areas and steal said towel, the manager didn't seem to care. Switches hung off the walls upstairs and half the blinds were missing from the window without any curtains to give privacy.
The door leading back down to the bar was sometimes bolted shut and after accessing your room, you sometimes had to bang furiously before being let out again. I know this is a fire hazard but I know this establishment doesn't think about such things given the fire escape leads to sheer drop and a ladder that you can hopefully grab if you're not panicking too much.
The manager did try to make up for shoddy services by giving us a free drink on the house but whilst that was a kind gesture I really don't think it can compensate for what a dive hole this establishment truly is.
I know I have written a very poor review but given the manager wasn't even bothered about taking our details down at all, I doubt she'll even remember that we stayed there.