Went to Bambu on Saturday, what a BIG disappointed. Hired out a "booth" in the RnB room,was told it would be ready at 11.30pm.,
35mins later it was ready,it wasn't the booth I was expecting more an open couch with tables,which people take over anyway when they are dancing who obviously do not understand what reserved means.
Included is waitress service, I had 16 guests¬ a single waitress to serve us. Apparently when asked to come and take our order we got told they were too busy!45 minutes later,the lady we booked the booth through told us to pay for our own drinks.
Two of my guests arrived a little later than us.I remember asking for the attire to the Booth lady who quoted funky or smart. One of which already came in March for her hen do..oh the irony!!!Compared to some of the chavs she let in she needs her eyes testing.
How they get away with having double standards is beyond me. I spoke with the Manager who doesn't obviously manage as he could not override what Kelly says, he states that they were the "wrong" people to let in..for goodness sake my guests were husband&wife.
After that comment I wanted to speak to someone he&kelly reported to which was the Director. Come 2am when asked one of his staff where he would be,she replied I don't know you will have to find him yourself, once located told him the dissatisfaction I had from the night, which he agreed with was not a good night for the club but some people get in&some don't apparently even footballers get rejected.
For a so called Director/Owner of the club he was clueless on how important the customer is and customer satisfaction. He also went on to say myself and best friend were too glamed up for the place and we should have gone to mechu. This guy was a joke!!! Thanks for the suggestion mate you obviously know how to make someone feel welcome.