This is the only problem they have. Noticed you ordered on new years day. This wouldn't have helped. I ordered last night and they went to the wrong address, however, I would wait two hours for my food from there, I've eaten Indian food in all different establishments over 40yrs, and none have made my mouth water as much as a meal at sweet chilli's. give them another go, but sit in. Go early and tell them your problem, I guarantee you will enjoy your meal.