Terrible customer service
Used to love this restaurant and always recommend it but after bad customer service experience last night I feel I can no longer rate it. I was told my order would be delivered within 30 to 45 minutes, and after an hour I called to check politely how much longer it would be and was told it was going to be another 10 minutes before it was even ready to deliver, Making a total delivery time of about an hour and a half . I said that I had always written very good reviews and I didn't want to have to write a bad one because of poor delivery promises and long waiting times . She literally started shouting at me down the phone screaming that I was threatening her! It was quite honestly, hilarious so I asked to speak to the manager to which she replied ( between ridiculous screams!) that she was cancelling my order and put the phone down. I received a call from another person a few minutes later to ask if I still wanted my food , obviously I didn't and I won't be using them again. Shame.