My first visit and my last! Bar area is directly opposite the entrance doors so there is nowhere to get away from the cold weather. A member of staff had an outside door wide open near the staircase to the toilets - so the journey up and down to the toilets was accompanied by icy blasts. Hall itself was cold and draughty. Staff are not happy for people to wait for taxis inside the hall foyer and are desperate to get people to leave asap. A thoroughly cold miserable and depressing experience.