A wonderful experience!
Absolutely adore The Andaz. Perfect location for getting around London as Liverpool Street train station is pretty much next door.
The hotel itself is beautiful. It's pretty much a work of art! As you go through the main doors, you are welcomed by the most wonderful smell. If they sold an Andaz candle in reception, I would have bought it! The staff are lovely and offer you refreshments while they check you in. The check in process is quick as everything is done on i-pads, so you don't have to stand at a desk, they come and sit with you (handy if you've been travelling for a while!)
The rooms are wonderful. I've had the pleasure of staying in a suite as well as a standard double room. Both experiences were perfect. Free non-alcoholic drinks and snacks are complimentary in every room, but we were given a complimentary bottle of red wine when we stayed in the suite. If you are going for a special occasion let them know! They made small cakes for our celebration, which was a lovely touch. We also got upgraded on one of our visits!
The Andaz also has a restaurant and bar. The cocktails are some of the best I've tried and you can also order them for room service.
Next time I'm staying in London, The Andaz will be my first choice for hotels!