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Arlington and Co information

Any jewellers who have made 'jewellery created with passion' their trademark and have been doing so for over 50 years are definitely doing everything right in our book. A family business based in Hatton Garden (the heart of the diamond district), just one visit to their showroom will be all it takes to leave you espousing the timeless quality of diamonds and forgoing your Jimmy Choo habit simply to sport an array of their designs.

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Opening Hours
Opening Hours
MON

09:30 - 17:30

TUE

09:30 - 17:30

WED

09:30 - 17:30

THU

09:30 - 17:30

FRI

09:30 - 17:30

SAT

09:30 - 17:30

SUN

10:30 - 14:30

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What did you think of Arlington and Co?

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Arlington and Co reviews

EA


By Elise A.
Posted on 06/06/2017

Fabulous Service & Design

If you are looking for rings then Arlington & Co is the place to go. Great selection and excellent service! Monica was very patient & helpful to find the perfect engagement ring. The result is absolutely stunning! I initially went to other places in Bond Street and Hatton Garden but Monica's professionalism made my decision easy! Looking forward to going back for the wedding rings.
CE


By Claire E.
Posted on 08/10/2016

The Best Jewellery Shop In Hatton Garden!


An amazing shop and an amazing story.
I bought my wife's engagement ring from Arlington & Co in 1991 and then our wedding rings in 1992. I was very impressed with the excellent customer service and how helpful all the staff were. In October 2016 I contacted the shop to see if they could repair my wife's engagement ring as it had developed a crack. I was told to bring the ring back and they would repair it free of charge even though it was purchased 25 years ago! The repair was done while I waited and all the staff could not have been more friendly or welcoming, I highly recommend Arlington & Co - Hatton Gardens best jewellers!
CE


By Claire E.
Posted on 07/10/2016

The Best Jewellers in Hatton Garden!

We bought our wedding rings at Arlington & Co in 1992 and in 1991 my engagement ring. In October 2016 I noticed a crack in the engagement ring, I phoned the shop and was told to bring it in for a free of charge repair 25 years after the ring was bought!
The repair was completed while I waited and now my engagement ring is back looking brand new again. Fantastic customer service by all the staff, they have got to be the best shop in Hatton Garden for jewellery and customer service, thank you all very much.
AW


By Andrew W.
Posted on 27/08/2016

These are they guys!

I've been coming here with my wife for more than 10 years. We started with her engagement ring, then the bands, some diamond earrings, a diamond pendant, an eternity ring, some really pretty tanzanite and so on - a tennis bracelet is on the list! Even through our extensive travels including Mauritius, NYC, Cape Town, Singapore and Hong Kong we have not found a place of better value or more reliable service. Although now based abroad in Singapore we still buy from Arlington & Co.
Rob B.


By Rob B.
Posted on 06/07/2016

Best jeweller on Hatton garden

Best jeweller in Hatton Garden.

My fiancé and I spent a couple of hours in here on two occasions choosing an engagement ring.

The staff, especially Claire & Jonathan, couldn't have been more helpful and patient. We didn't feel pressured at all, and the diamond clarity and grades were explained very well.

Nice touch for the champagne, and good deal on a beautiful ring as well!

We will be returning for more wedding related jewellery.

Thank you all, see you soon!
Cláudia G.


By Cláudia G.
Posted on 18/06/2016

Really good service

We just bought our wedding bands and we are very happy with the service, professional, dedication and very helpful. We look forward to have our rings . Thank you
BH


By Ben H.
Posted on 18/05/2016

Amazing service, amazing jewellery

Fantastic service again. I bought an engangement ring in 2001 and since we were travelling to London again from Sydney, wanted to buy an eternity ring for my wife. Stephen was so helpful and patient with my requests on the design, especially with some late changes we had to make. The end product was fantastic. 15 years apart and the service and product are as good as ever.
AM


By Anna M.
Posted on 17/12/2014

My husband and I came to Arlington back in 1998 to purchase a beautiful engagement and wedding ring. We were treated with expert knowledge, patience, interest in us and discretion. Since then I have returned a number of times to get the ring checked, valued for insurance purposes and cleaned and they have always been more than happy to help me. In fact they seem to care about the rings they sell to their customers far beyond the point of selling them - and their customers too. This was brought home to me recently when my ring was damaged in an accident and then inexpertly cut off by another jeweller. Far from sending me away to deal with the jeweller in question, Arlington have come to my rescue and are lovingly restoring it to how it was when I left their premises over 17 years ago. I could not be more impressed with them or recommend them more highly. They are highly skilled experts, perfectionists in all they produce and have customer service down to a fine art. Thank you Arlington.
VB


By Vivienne B.
Posted on 08/10/2014

After reading all the previous reviews, my wife and and I can only agree wholeheartedly with the wonderful comments put forward by all those visiting Arlingtons. What looked like being a stressful three to four hour trawl through Hatton Garden, looking for a replacement for a recently lost engagement ring, turned into just the opposite. We miraculously came across Arlingtons with its doors invitingly wide open. Waiting for us with a big smile and a very warm welcome was Claire who immediately made us feel that we had made the the choice. Patient and unhurried but extremely knowledgeable, she took us through the process of finding the right ring. A delightful and memorable visit that was finally rounded off with a very unexpected, but most welcome, glass of champagne. Must look for another reason to visit! David & Vivienne Barber
CH


By Caroline H.
Posted on 25/01/2014

My fiance and I recently bought our wedding bands together at Arlington and Co having been so pleased with the professional service and thoughtful advice given when he originally purchased my engagement ring. Visiting the shop and being able to see the wide rang of beautiful rings on offer, view the workshop where they are made and speak with the jeweller is a special experience which adds to the memories in the build up to a special day. We were served by Claire who was friendly, extremely knowledgable and clearly passionate about the jewellery they produce. I would highly recommend purchasing wedding rings from Arlington and Co, you really feel you are buying a very individual product that will treasured for a long time to come.
TW


By Tom W.
Posted on 21/08/2013

I recently purchased an engagement ring here and i was delighted with the service. The sales assistant, Nicoletta, was extremely helpful and listened to what i was looking for before she brought any rings out. She only showed me the rings within my budget and there were no pushy sales techniques to make me feel i had to spend more than i could afford. I was really happy with the ring i chose and so was my now fiance. Would recommend them to anyone.
KT


By K T.
Posted on 30/07/2013

After finding my initial search for an engagement ring rather stressful, I discovered Arlington & Co, who immediately put me at ease. Their friendly and approachable manner, not to mention their understanding of my modest budget, made the whole process a joy. My (now) wife was delighted with the ring, and we were keen to revisit Arlington to buy wedding bands. That experience was equally pleasurable (it included bubbly), and their after-sales service has been great, with re-sizing and polishing whenever we've needed it, free of charge. We will always hold Arlington & Co in high regard, as they made a potentially nerve-wracking process unforgettably special, and I would recommend them unreservedly!
DF


By Dan F.
Posted on 09/12/2012

Just bought an engagement ring here and we cannot fault the service. The sales person, Claire was impeccable and gave first class service. If you want excellent jewellery and excellent service, go here and speak to Claire. Dan and Francesca
EJ


By Eva J.
Posted on 02/12/2012

I'm still thrilled with an eternity ring made for me by Arlington and Co more than 10 years ago. The aftercare service is also outstanding - every few years my ring is re-valued and cleaned - all at no extra charge. The staff are friendly and knowledgeable and offer an extremely personal & high level of customer service.
JA


By Jon A.
Posted on 14/09/2012

Recently purchased an engagement ring. Service was first rate and the ring amazing. After trapsing around Hatton Garden I was relieved to find a shop that took an interest talked me through everything and knew their stuff. Could not recommend them enought.
JP


By Joanna P.
Posted on 05/05/2012

My husband and I went to Arlington and Co to get our wedding bands as his parents had done so a few years before and were really happy. We didn't even look anywhere else. The service is wonderful and they are clearly a very professional business. We got what we considered to be an excellent price for our bands, and they tidied up my engagement ring also. What really stands Arlington and Co out from the crowd is their after sales service. My husband (6 weeks after we bought the rings) had a run in with a fire door and badly dented his wedding ring. I took it into the store, it was fixed while I waited, and for no charge. Having that piece of mind, that should something happened, you have somewhere to go to take care of it, is so important. I highly recommend Arlington and Co and we will be back once its time for my next lovely piece of jewellery.
SA


By Simon A.
Posted on 28/04/2012

We have just bought our engagement ring from Arlington & Co. We have been very impressed with the extremely helpful and dedicated service. The staff have great expertise. The range and quality of stock is exceptional. Thank you Arlington & Co. for making our engagement a very special one!
MP


By Malcolm P.
Posted on 25/08/2011

I wanted to express my deep appreciation for the excellent customer after sales service that was provided to me recently. My wife and I bought her engagement ring from Arlington in Hatton Garden in 1993, and some 18 years later it was accidentally damaged and in need of repair. From the moment I walked into the store in Hatton Garden, I was greeted by a very friendly young lady assistant, and from that instant onwards I was treated with utmost care. I stated at the outset that I was going to put your after care service to the test, before explaining our engagement ring repair requirement, and the length of time since the sale. I was politely asked to wait whilst the assistant spoke to her senior, and I was relieved to here that the repair was not a problem and furthermore that it would be free of charge. The ring was collected after few days and not only perfectly repaired, but looking as good as new with a thorough clean. I cannot thank you enough for this level of after care, and I can assure you of my future custom. your very appreciatively M Puttock
MP


By MARGARET P.
Posted on 11/08/2011

" Hi all at Arlingtons. After walking in and out of so many showrooms in Hatton Garden, I'm so glad I walked into your showroom looking for a diamond necklace and the welcome I got was amazing compared to the rest of the shops. Everyone there is so helpful and polite. Felt I had known ye all for years. I firstly met the smiley Michelle who introduced me to Steven and the rest of the team. The help I received designing my stunning necklace from Steven was wonderful and was very impressed at how fast it was made. Just love the final product. Have highly recommended ye to all my friends and when I am buying my next precious piece of Jewellery there is no place else I would buy from simple because of the customer service and quality of your item that I received. See you guys very soon and keep up the amazing work that Ye all do there. Maggie x
AK


By Angela K.
Posted on 21/12/2008

After deciding to get engaged we set about the daunting task of buying an engagement ring. Having turned the corner into Hatton Garden my fiancé let out a groan of disbelief at the amount of jewellers, knowing how particular I am about what I want and how much he hates to shop. We looked in a couple of windows before coming across Arlington & Co, where we decided to try some rings on. With apprehension we entered the store fully expecting a hard sell. However, we were greeted by Christopher Prosser who spent the next two hours showing us different rings and helping to find the perfect one, with no hard sell or pressure to buy. When we had decided on a ring, it was lovely to celebrate with a glass of champagne and see the workshop where the ring was made. We really feel the quality of service given was excellent, which made the experience enjoyable and special.
JB


By Jay B.
Posted on 17/11/2008

I visited Arlington & Co based on vast amounts of research and found them to be the friendliest, relaxed and ‘no-pressure’ diamond sellers in Hatton Garden. Their website boasts good, prompt customer service and I sent them two emails, which they replied to within one working day and the other within a few hours, in a very friendly manner. I spoke to Nicoletta and she was there to meet me on my visit. All the staff, especially Nicoletta and Steven was warm, friendly, approachable and professional. They will make you feel at ease and I was shown a wide selection of rings over a 90 minute period but felt that they would have spent as much time as possible with me if I had let them. I must emphasise that there is no pressure to sell you anything. I had a pretty good idea what I wanted and all Nicoletta did was explain the specifics of each diamond to me. Moreover, if I liked the ring and not the diamond you could ‘mix and match’ to ensure you get the diamond you want. Steven appraised another ring we had bought in for free and spent a large amount of his time discussing this with us, which was very much appreciated. I asked some detailed questions (table size, depth colour grades), all which were answered very well and £250 was knocked the asking price of the ring to bring it into my budget, without hassle. The vast majority of the rings are GIA certified, resizing is free and they offer an exchange service if, god forbid, the recipient doesn’t like it. Lastly, the champagne at the end of was very nice touch and once the ring has been purchased they are in no rush move you on. After much research I found this to be the best jewellers in Hatton Garden and would strongly recommend this to anyone, especially if you are looking for an engagement ring and want some extra special attention.