I have been to Betsy Smith 4 times now, I want to love it, its a fun environment, but each and everytime, different days, different times of the day, the service has been unbelievably awful. They are slow, rude, grumpy, understaffed, under-skilled, they try and over-charge you, it takes forever to be served, they don't know what half the drinks are, and don't know how to make most of cocktails. The food is, a little over-priced for the quality. Please please please get some staff that have worked in a bar before, help the waitress more by getting her some guys that can actually help, get everyone training, and replace the manager, he's useless! Betsy Smith could be soooo good, but teething problems can only be accepted for so long, I dread what it will be like in there on New Year's Eve.