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Booking Office Bar and Restaurant information

The Booking Office Bar and Restaurant, situated within the St Pancras Renaissance Hotel, is open for breakfast, lunch and dinner and serves a variety of dishes inspired from around the world. A wide choice of signature cocktails are also available.

Ranked #1240 of 5241 restaurants in London

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Opening Hours
Opening Hours
MON

06:30 - 00:00

TUE

06:30 - 00:00

WED

06:30 - 00:00

THU

06:30 - 01:00

FRI

06:30 - 01:00

SAT

07:00 - 01:00

SUN

07:00 - 00:00

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Booking Office Bar and Restaurant reviews



By Josh C.

The Booking Office in St Pancreas is a fantastic venue in the most incredible station. I do pop in here quite often for a beer before i catch the train home but i go for the building and not for the service, which can be rude and or laid back to the point of being useless. Don't that put you off though, once you get your drink its well worth it.


By Laura R.

Set inside one of London’s most iconic red-brick buildings, The Booking Office is worlds away from the pomp and ceremony you may expect. The bar is a post-work commuter trap, and even though dining options don’t quite live up to the grandeur of the Renaissance Hotel setting, the relaxed atmosphere is rather refreshing.

The Venue
You can enter The Booking Office through St Pancras International Station if you’re in a hurry off the tube or train, but arriving through the high-flying Renaissance Hotel is a worthwhile experience for fans of George Gilbert Scott’s beauty of a building. And the bar lives up to its Victorian era setting, with that eerie Hogwarts feel emanating from red-brick walls, neo-gothic window arches and cavernously tall ceilings. But this is given a lavish sheen courtesy of the finest furnishings – leather-backed armchairs and banquettes in cream and chocolate, boxed lighting above the bar hinting at Art Deco elegance, and a stand for jazz bands to set up shop.

The Atmosphere
The height of the ceiling creates a brash echo of sound that fits in with the feeling that you’re in an old public school hall, a vibe maintained by groups of predominantly male executives pulling up a pew for noisy pre-commute pints after hours. But you’ll find family gatherings and intimate dates taking place about the room too, and the loud din somehow gives you a feeling of privacy as you tuck into dinner or drinks, especially when live jazz beats are added to the equation. Staff are dressed for the occasion in smart black suits for the men and pretty purple dresses for front of house female staff. Despite The Renaissance’s rich heritage, The Booking Office feels down to earth and accessible to all.

The Food
All-day dining isn’t advertised so well at The Booking Office, perhaps since many punters coming to The Renaissance for dinner opt for Marcus Wareing’s Gilbert Scott restaurant. As a result, you may be surprised to find a menu of poshed-up pub grub available here, meaning that a relaxed dining experience in this ceremonious building is far from out of the question. The Loch Duart Salmon starter (£14) impresses, with the fish served three ways – smoked, poached and cured – and served with potato blinis. The beetroot cured salmon is particularly good, adding an earthy flavour to the fish and looking pretty in its on-trend red-pink colour clash. Smoked mackerel pate with Irish soda bread (£10) is perfectly creamy and chunky in texture and comes with cute swirls of pickled cucumber.

The black Angus beef burger (£16) is just as accomplished for main course, although many will resent the price tag. However, it does come with flavoursome, fluffy triple cooked chips and a tangy tomato relish. The same triple cooked chips are to be found with battered fish, mushy peas and tartare sauce (£17). The accompaniments are delicious – particularly the very mushy mushy peas – but the fish itself is a little watery and undercooked in the centre.

Lemon meringue tart (£7) has peaks as impressive as the tall points of the Renaissance Hotel, and is full-on in the flavour stakes thanks to a tart lemon curd. The same can’t be said of the warm apple and blackberry pie (£7), cased in a sadly over-baked pastry and containing sharp, undercooked chunks of fruit. Cover it in the accompanying brandy custard though, and you’re onto something.

The Drink
Cocktails echo the Victorian setting, with punches served by the mug or bowl and absinthe drinks mixed up behind the bar too, nicely tying in with St Pancras’ Parisian connection. Although Gin Punch A La Terrington (£9.25) with lemon zest and sherbet, and the Charles Dickens Memorial (£9.25) with pineapple and cognac sound supreme, most of the metallic tankards at The Booking Office appear to be filled with beers and ciders. Meantime lagers and ales are on draught, as is Aspalls cider, all for a dear £6.50 a pint.

Wines are divided up by region – British Empire, France and rest of the world – and again suffer a fair old mark-up. But they are top quality bottles, including a zesty and springy New Zealand Sauvignon Blanc (£40 a bottle, £10 a glass).

The Last Word
The Booking Office is open to all who are hoping to have old-fashioned cocktails and punches or relaxed all-day dining while they marvel at this majestic bit of London architecture. They should just be prepared to pay a little for the privilege.


By AN O.

Before I start this review, I should put some context to this. My first visit to this bar was with the date of my life, so my comments may not be truly independent. From the moment you enter the bar, it is clear to see that this is undoubtedly one of the best settings for a bar in London. Many of the historic features of the station have been preserved and as you take a seat, you really feel like you have taken a step back in time to a far more romantic period. My date and I sat at the bar and chose to drink two of the house punches. The punches are contained in grand bowls on the bar so you can see exactly what you are getting. Each drink is served in a classic metallic period-like mug which adds to the atmosphere. We chose Oysters to accompany our drinks and have not a single bad word to say. Like I said at the start, I went here on a date and fell badly for her (really badly) so would have had fun anywhere but I cannot recommend this place enough. The only thing I would say is that it is not cheap so perhaps it keep your visit for a special time or even better person... That's what I did! Turkish Passion.


By David F.

Had a chance to experience the booking office Rude waiting staff an manager not really taking care of our complain. We felt like if we were a pain for him Food was good particularly the chicken pie but siting is very bad ! Need change of manager, change of sitting and maybe it will be right. Great building and good good so 5 stats.


By Gabriele H.

I took my French friends there for a Sunday breakfast before they boarded the Eurostar back home. Whilst the building and decor is stunning, the food and drinks are absolutely terrible. Weeks after opening not even half of the listed items on the menu were available "due to teething problems" as the staff told us. The coffee and fruit salad with yogurt were well below the quality you get any mediocre coffee chain in London. The fruit salad was ice-cold and made mostly of cheap melon and the yogurt portion was about 1 spoon. The "pancakes with fruit" were ready made and just had a few fruit for decor. One staff said that they try to "keep things classy" at the Booking Office. Obviously that does not extend to the food. If the management and kitchen needs some inspiration, go around a corner and have a closer look at "Ottolenghi"!


By Ali L.

Oh dear! After being seated for 25 mins our order was finally taken. After taking our food order we were cheerfully informed we couldnt eat at the table we were sat at. We had been seated there with menu's after expressing we were to eat. Hmmmmm. The mens drinks then arrived whilst we were still waiting for our wine and water 20 mins later. I had to get up and walk over to someone who informed me they were not the correct person to ask and 'didn't know who was'. After finally finding the right person we had to wait a further 10 mins for the drinks to arrive. At £6.50 a beer, this is unacceptable. I had asked for no lemon butter on my seabass (minute portion), obviously it came with lemon butter and also when it came back with no lemon butter it came without the sald. SO infuriating. This place is an absolute joke to charge the prices it does for the terrible service and tiny portions. If you're serving rip off pub grub then at least make it hearty! AVOID!!


By Brahma T.

We went on Sunday morning, having had a look at he menu and prices we decided to have a breakfast assuming that five star prices would ensure decent fare. We were terribly disappointed! The hot chocolate was excessively sweet with hardly a hint of actual chocolate, obviously made from the cheapest available ingredients. My danish pastry wasn't a pastry at all, it was a sort of sponge almost like bread with a central depression filled with mashed raspberries. Pretty tasteless and unappetizing! Because plain croissants and ones with ham and cheese were both sold out, my wife decided on an almond croissant, this was stodgy and very average. My son ordered pancakes, sadly, they weren't recognizable to any of us as any sort of pancake we'd eaten before and again were highly disappointing. Finally, the bill was 30 Pounds sterling including a service charge, frankly we all felt ripped off. I'm ashamed that this is the best we have to offer to tourists coming to this country for the for the Olympics. Incidentally, I thought the fixtures and fittings were tacky, totally out of keeping with the magnificent Victorian structure containing them. I hope this review receives some attention, this is not the way to treat people!


By Neal H.

We went on a Sunday afternoon. This place is a disaster. The seating is slide inducing with uncomfortable cushions, the low tables are not practical with the seating, the accompanying 'sweetcorn' snacks with the drinks are so salty our lips cracked, the numerous staff have no knowledge of the drinks and don't bother to serve you, despite the service charge. The room is disappointing. The drink choice is limited and expensive. (2 beers £14) You might get away with this in a nightclub, once you have paid to get in, but I advise you to stay away in droves. (Oh and if you want to view the building they charge £20!)

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