A great place to have a special evening ruined.
Hoping to celebrate my boyfriend's birthday in peace, I asked ahead whether it would be ok to bring our own cake (made by my mother), to which the response was 'yes'.
So far so good.
Upon arrival, we were greeted by a slightly neurotic woman, possibly the manager. It later transpired that she was actually the owner, though the staff were reluctant to give us her name. At first her neurotic behaviour seemed to contribute to her efficient manner.
Twenty minutes into the evening we were asked whether we were ready to order drinks, though no one had bothered to bring us the drinks menu. And that's on a Tuesday night when the restaurant was half empty anyway (something to consider as well).
The food was decent, nothing special ('no frills' as described by the restaurant's website). The prices were not horrendous but not as reasonable as suggested considering the food.
The wines--where do I start? Not only were they out or almost out of every decent bottle, our white wine was left unchilled without a bucket for at least twenty minutes, in spite of our numerous requests.
The cake was brought out as requested and we were left with four large pieces which we asked that they kindly pack (separately). Our waitress seemed to have no problem with this.
The manager/owner then brought the cake out as one piece, slamming it on the table and snapped 'you'll have it as one piece, as you brought it'.
That was really the last straw. Not that we minded their inability to pack the cake, the attitude was really rude and unpleasant at the end of what should have been a lovely birthday dinner. All that was needed was a 'sorry guys, we can't do that for you due to lack of staff and/or materials'.