We were regular customers here. But now, the customer service has deteriorated badly. On a recent visit there, we found a lady serving us tea, banging the cups on the table spilling some of the contents ! Then she just turned back and went off!! She later took our orders in a very dominating/arrogant manner. We chose to ignore it.
On the last visit - we saw the same lady, this time banging our glasses of water on the table and going off. Then shockingly, I found a fellow customer complaining to another staff, about how arrogantly his order had been taken. It was then that I realised we were not the only people feeling this way. After those guests had left, I found the staff discussing about them, and laughing/smiling among themselves - completely un-apologetic about all this.
IMHO, this restaurant's staff today have an 'attitude' problem - completely unprofessional. That the customers will keep on coming, even if some people are hurt! I'll NEVER go back there again!