My partner and i visited the venue recently, we were definately impressed if not suprised!!
The pub was great as it accompadated all walks of life-there was something for everyone be it be youngsters or older guests, the range of beers and lagers was pretty good too, and as a bloke i was glad they have premium lagers too!!
The staff were friendly (it is nice to see they have a sense of humour to call a member of staff "Twinkle", its a nice touch), and it was also nice to see the general managers present too, even though they were busy.
Our food arrived within a resasonable time and the service was outstanding!!! Which is pretty damn good considering the price of the food!!
We live in a little village just outside Cambridge, but when in London we visit this venue regularly, purely for the service, quality and attention to detail-bewelcome, even though it is not our local, we are always welcomed!!!!