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The Roof Gardens reviews

Christine M.


By Christine M.
Posted on 24/07/2017

A great place to escape and pretend you're not in the city!

I went to REVERB Festival back in June and it was amazing! A great selection of up and coming artists and comedians to split our time between. We were very fortunate with the weather, but they also have areas that are under cover if the British weather doesn't play nice! There was a bbq with everything you'd expect and more. A great place to escape and pretend you're not in the city! Don't forget to go and say hi to the flamingos!
PR


By Pamela R.
Posted on 11/09/2016

Discourteous treatment at door

The venue and food were very good . However my enjoyment of the evening was marred by the poor discourteous treatment I received at the door. A manager declined to allow me entry and would not accept my photo Oyster card as ID. I had know idea that a passport was required since I was attending my daughters hen do and the evening had been arranged by her friend/bridesmaid. I was simply attending the meal, not the nightclub so would not have thought that a passport was required to gain entry. The manager treated me badly, causing distress to myself and my daughter, who had to arrange collection of passport from my home. I was only allowed in to the building after informing the manager that I have asthma, which can be severe at times. When the passport arrived by taxi at considerable expense the manager did not even apologise for any distress caused to myself or my daughter! Furthermore on leaving I asked for the name of the manager to make a complaint and the staff declined to give me a name . I am still very upset and an apology should be forthcoming .
KK


By Kevin K.
Posted on 26/03/2015

I went to the Roof Gardens on last Friday with 7 friends. The atmosphere is cool and glamor. I love this club !! The place is huge and very well decorated with a large terrace. People laugh, dance and are very nice. This is the perfect place to spend an evening with friends! We had had free admission thanks to the guest list and we had a table with free drinks by the promoter London Lux Guest List. They are very friendly and it's a good plan if you want to have the same advantages that we had had with my friends ! I strongly advise you the Roof Gardens if you come to more persons :)
Bigsands P.


By Bigsands P.
Posted on 18/02/2015

I have been to the Roof Gardens many times for weddings, and a James Bond themed 60th birthday party in the Spanish Garden. My band provided the live music. As usual, the service is excellent and well organised; whatever you need, they'll get it for you and make it look easy. The only secondary issue is parking, this will be a challenge.
GO


By Grace O.
Posted on 17/10/2014

AWFUL experience. Organised a table & list for my birthday and the evening nearly got ruined by the attitude of the door staff - such arrogant & bullish behaviour. Rather than discussing things calmly, they were just bullies. The management team was also unhelpful and I ended up walking out with my entire group of 30 people. The garden is beautiful in the summer, but everything else was disappointing. Change the attitude of your door people!
HP


By H P.
Posted on 11/04/2014

This is worth a visit, one of the best venues in London as it is so unique. There are beautiful gardens which makes a great smoking area. There is an older crowd here, people in there late 20's and 30's, mixed with posh Kensington folk and tourists alike. Drinks are ridiculously expensive even more so than Mayfair venues , approx £20 for a double whisky! I would go here to impress family and friends from abroad but nothing more.
RJ


By Ramm J.
Posted on 24/11/2013

Roof Gardens is wonderful in the summer and I have thoroughly enjoyed previous occasions at the venue; however to my surprised it seemed to be a 'hip hop' or 'rif/raf' rave in the middle of Kensington, which used to be a beautiful part of London. Such a shame it is no more. Shall not be visiting again.
CS


By Christine S.
Posted on 24/11/2013

Having spent a good NYE at Roof Gardens, I was excited to visit again. Such a disappointing visit the establishment has rapidly gone down hill it resembled a Oceana nightclub from the music to the clientele, it truly was shocking! I'm only glad we didn't have to queue or pay to get in. Will not be visiting again!
EH


By Ed H.
Posted on 21/10/2013

The Roof Gardens is a really good place to spot celebs if you’re into that kind of thing. I saw Princess Beatrice here last year and I’ve seen plenty of footballers, pop-stars and Z-listers over the last few months. Aside from that it’s a really cool venue, AND the drinks still aren’t overpriced. Highly recommended!
BM


By Barry M.
Posted on 21/10/2013

I love the Roof Gardens, their daytime party is the best! The gardens are amazing, cocktails are amazing, staff are amazing! I spoke to one of the security who has worked there for over 25 years! He is so lovely… He was telling us how he refused entry to Richard Branson the first time he went there, so he came back the next week and bought the club! I don’t know if it was true but he made us feel so welcome… we’ll definitely be visiting the Roof Gardens next time we’re in London.
SR


By Satine R.
Posted on 21/10/2013

I was lucky enough to go to the Roof Gardens anniversary party and it was truly amazing! Such a beautiful, beautiful venue. And so unique. It really is unlike any other club I’ve ever visited in the WORLD, let alone London. The fireworks display at the end of the night was enough to rival the London Eye on NYE! The cocktail barmen were absolutely amazing with lots of flair tricks, firebreathing – the works! If you’ve never visited the Roof Gardens, you really have missed out on the best kept secret in London!
DG


By Dee G.
Posted on 27/09/2013

I love spending my nights out at the Roof Gardens in Kensington as the venue is really top notch in every single way!
TJ


By Tori J.
Posted on 19/09/2013

I like the luxury of drinking above Kensington High Street, ha! Also like the celebrity crowd and people spotting - the men are gorgeous and rich!! My boyfriend has tried to stop me from coming here altogether, ha!
MK


By Max K.
Posted on 12/09/2013

If you want glam, the Roof Gardens are a good shout. And they're pretty stunning to be honest. And while you might get a few rah rahs, the Roof Gardens is a pretty welcoming place - especially for Kensington.
London N.


By London N.
Posted on 02/09/2013

With the rooftop open setting, I was just mesmerized by the ambiance of the area. Well, knowing that Richard Branson owns the place, that is to be expected. I was in awe of the span of lush gardens, and the generously spacious club. The wicked beats spun by the DJs is oh-so danceable, and it was great night for me and my friends. Special thanks to London Night Guide for their free guestlist reservation, which pretty much set up the tone for the smooth and all out fun filled night. Will be back here, I'm sure my friends will do too.
PM


By Patrick M.
Posted on 22/07/2013

great night out, but loses a few stars on the drink prices, which after paying the entrance, is totally unjustified.
MS


By Mel S.
Posted on 15/06/2013

Rooftop club review. £15 entrance. The club is ridiculously over priced. 4 shots cost £38.25, when I asked for receipt realised they had slapped service charge. I asked what's this £5.60, response from the stupid women "did I not serve you?" Total rip off. Do not bother with this club!
HT


By Helen T.
Posted on 06/06/2013

I just got the same response having emailed them. No guaranteed entry. We decided not to go. We are group of mature and professional ladies! We would hardly accept queuing while the cast of the only way is Essex and the likes pass through. We are taking our money elsewhere respectable.
MD


By Muki D.
Posted on 30/05/2013

very high end and expensive but def worth it.. Great for networking and meeting gorgeous people. Me and 6 of our friends went, we were just enjoying a bank holiday night out.. The interior and the atmosphere is lovely and we always plan to go on a Top Mayfair promoters table. His details are 07449310849 by the way and sorts free drinks/entry all night... Great place to have on or two drinks in...We usually go Project, Whisky Mist or even sometimes dstrkt/Maddox But this is now one of the places for us to go!
Josh C.


By Josh C.
Posted on 03/05/2013

i have always had good food at the Roof Gardens, rarely has it been excellent but you are guaranteed good. Its great venue when the London sun is out.
GI


By Gazza I.
Posted on 11/03/2013

Such a crazy place is the Roof Gardens and I will keep on going back until the door staff turn me down! What a great venue!
TJ


By Terry J.
Posted on 13/01/2013

I love the Roof Gardens in Kensington! One of the best clubs in London and I will continue to keep going back because of the lush décor and awesome gardens.
TJ


By Terry J.
Posted on 06/01/2013

Situated many floors above the crowded streets of Kensington, this is one venue that never fails to disappoint. Complete with lush greenery and even flamingos, I will continue to keep coming back here for quite some time yet.
JJ


By Jon J.
Posted on 21/12/2012

Keep on introducing my different groups of friends to the Roof Gardens and each and every one of them love it. It’s easy to see why as everything about the place screams luxury. Love it!
CS


By Caroline S.
Posted on 21/11/2012

Usually we go to Love Brunch but first time at a club night, last Saturday, and pleasantly surprised. The music is without doubt the selling point compared to other clubs we usually go to, my favourite DJ Dan Browne was playing in the live music marquee, and the music/drums inside the club was really good too. Great crowd in the marquee, similar to a house party vibe but different from the main club. Drinks are fairly priced, pretty much what you would expect at a club in Chelsea/Kensington and we went to the Live Music earlier in the evening so only paid £10 for our entry to that. Can see it becoming a regular haunt.
BP


By Brad P.
Posted on 28/10/2012

The Roof Gardens provided the perfect place for me and my colleagues to enjoy an after work tipple last Friday and we have all agreed to do it again as it was one of the best nights out in ages.
WT


By Will T.
Posted on 06/09/2012

I have been to Ken Roof Gardens a few times over the summer, and literally had the best time, it truly is a unique venue in London. Where would you get such an amazing space in the middle of London? Exceptional service and really well looked after from start to finish at the club. Will.
MS


By Mina S.
Posted on 28/06/2012

I went to roof gardens last night with my friend. It's one those places that I have planned to go to for a long time so I was very much looking forward to it. I found the staff members extremely formal & stiff! We had to ask many times for an ashtray & every table had a bowl of peanuts but us...I know it may sound ridiculous but we did ask but got ignored...just behind our table there was a private function going where staff put most of their attention, hmmmm i wonder why!! Perhaps they were spending more cash than us...also they hand out the most expensive drink menu first. We did not see the flamingos which is one of the main attraction, maybe they keep them in at night :-) During our meal we felt forced to order the most expensive dishes & wine to go with our meals...I can make my own decisions!! It wasn't in a helpful way but for us to cough up more cash. The service charge is not compulsory but again they ask why you don't want to pay it. Rather awkward!! They must be trained to be a certain way which is a shame as on a positive note the view from the roof is spectacular especially at night time. The food besides the annoying service is exquisite, i could not fault it! Being in a trendy & expensive place does not equal: rigid staff + lack of attention regardless of who you are & the size of your bank account + resentment when making your own choices etc. I would go back just for a drink next time but not for a meal.


By . ..
Posted on 14/06/2012

Normally I don’t like the music played as venues such as this, but the djs playing on Saturday night really had the place kicking as they pumped out some of the best tunes I have heard in quite a while.
PN


By Peter N.
Posted on 02/05/2012

What a fab place!! I was really impressed from start to finish. On arrival we were greeted by the delightful Aimee. She took us up in the lift and to our table. Drinks were brought over with regular (but not excessive) attention of staff. Layout is really good, chill out area at the back which is where we generally sat. In between sipping drinks we went up for a dance or walked around the gardens. They even cover half of it over when it rains so you still get to enjoy them. The venue is big enough to keep relocating yourself if you fancy a change of scenery throughtout the night. Cost £20 entry, but I didn't think too bad for London, and it meant no riff raff which is always a bonus. Beers cost about £6, again not too bad. All round classy place and a top night night out.
LP


By Lola P.
Posted on 23/03/2012

The Roof Gardens is just a great venue in every imaginable way and I cannot see my life without it! Thank you Mr Branson for creating such a vibrant, unique venue in the heart of the city.
BD


By Bette D.
Posted on 21/03/2012

Great music and vibes the Roof Gardens has everything you could want from a venue. Some of the people do tend to sit on their high horse but I guess that is to be expected from such an outfit.
LM


By Lily M.
Posted on 12/03/2012

Fun club. The music is good, the dance floor fun. The VIP area is nice and quiet [good for chats] and the gardens are AMAZING if you haven't been, go, there's a barbecue and the venue is spectacular. Saying that there's not much interaction between groups but definitely a good night out. Staff are all super nice and a good crowd.
SG


By Sophia G.
Posted on 10/03/2012

I went to The Roof Gardens last night and I found the staff were actually really pleasant! They were really friendly and let my friend and I go straight in. We didn't have any trouble getting back into the club (queue jumping) either, when we left. It's an amazing club in terms of location and decoration and so forth. There are lots of hidden nooks and crannies. The crowd, however, was a lot older than expected. The club did seem to be a club where you have to go in a massive group, as there didn't seem to be a lot of interaction between people. Everyone seemed to turn up in groups of like 10 people and would greet even more people. The live music was AMAZING, the dance floor music could do with some work. A lot of old hits were played. The guy playing the drums along with the music though was....CLASSIC! A really unique thing to have in a club, loved it! Drink prices were ridiculous. Two cocktails were £26. I would give this club 3 stars. Bad dance floor music and expensive drinks, however it's a gorgeous looking club and the staff were friendly.
BM


By Barry M.
Posted on 29/02/2012

The Roof Gardens is a truly amazing venue and I will be going back there on every possible occasion, so so good.
JD


By Jay D.
Posted on 05/11/2011

I would like to express my disgust in the staff for the rude treatment of its partiers. On my first and only visit to this club, I was crudely thrown out due to intoxication. Mind you that reading this would instantly lead anyone to think that this person deserved to be thrown out for rowdy, disorderly or any sort of unruly behavior. But before you judge me for being in such as state, it should be known that all I was doing at the time before being discarded like the evenings trash was sitting down on the side and drinking water in an attempt to sober up. No option or attempt was given to inform the large group of friends I was with that I was being forced to leave. Neither was there any assistance in providing information on where a taxi could be found. Also, I had to literally beg the ever so friendly staff for my coat which was only handed over after what seemed like an eternity. Understandably one is only responsible for their own state. But at such events or venues, inebriation is very likely if not expected. I was not being unruly or a threat to the establishment and it is my belief that humane treatment of someone paying to be in your establishment should be expected. What was not expected was being grabbed, pushed, shoved and forced to be separated from my friends and forced on to the streets of a place I was very much unfamiliar with no way of knowing how to get home. Therefore I wholeheartedly warn all other individuals to always be safe in any club. And in my opinion, to enjoy an evening out in another establishment. I definitely will never return there again. I rated this place one star but in my opinion, due to the horrible treatment I received I would rate it zero stars if I could.
ST


By Sooty T.
Posted on 31/10/2011

Read all about the Roof Gardens online and heard many good things about it but I was fairly disappointed with my experience. Too many The Only Way Is Essex wannabes here, the place practically reeks of fake tan. Its obviously aimed at a certain crowd and that’s not for me. Fair enough the venue itself it pretty spectacular but I was really turned off by the people here.
NR


By Neliya R.
Posted on 04/09/2011

Visited Roof Gardens for the second time on Friday night to make the most of the one of our few sunny evenings in September. This time there was 6 girls with me and we arrived around 11pm. Club was already at capacity and we had to wait a good 30 Min's but once inside and got on the roof it hits you.. Its hard to believe when your on the quiet pavement downstairs that there can be so many on a the roof partying.. It truly is an amazing place when the weather is good. That said the place is sooo big I can see that there is still so many places to go when the weather is not so good. the main garden was rammed with people and you do feel like you are suddenly on holiday abroad as your surrounded with palm trees with Balearic tunes playing and people smoking shisha pipes next to you.. In the other walled and covered Garden there was a big funk band playing some really cool tunes to a more relaxed crowd and then the main club (indoors) was like you've been transported to Ibiza.. This place really does know how to cater for all tastes and ages and you can see that with the profile of people in there.. The saying anything goes really comes true here as you can see everyone (age, gender etc) is there to have a good time on a roof and then leave back down a lift and enter back into the normality of kensington high street at the end of their night.. A 5 star recommendation from me and my friends and a must for a fantastic night out!!
BN


By Beppe N.
Posted on 25/08/2011

I love the Roof Gardens! I started coming only this year as my girlfriend loves it! For me it's the best place in London. This Saturday we had such a good night I thought I'd post it on here. Great music, a good mix of people, the club photographer took some pics of us which are now on the website! The weather, which has not been amazing this year on sat night was actually ok - we spent a good few hours chatting in the gardens, I felt like I was on Holiday! There was a band performing in the gardens, the dj in the mainclub... something for everyone! I wish it didn't close at 3am however... I didn't want to leave!
JS


By Jane S.
Posted on 24/08/2011

We have visited the club recently before and had the opposite thing happen to us.. We have waited in line for 20 minutes on some times and over an hour on others and even gone straight in.. It is something you find with Roof Gardens in summer and the risk you take. When you do eventually get up-top you realise how busy the place already is. I'd still go back and do!!