Went here today with my family for lunch. It was the worst experience I have ever had. My family and I are familiar with Korean BBQ and hence coming here, I knew what I should've been expecting. But what we received was far from good.
Having flicked through the menu and chosen our BBQ dishes, udon and rice we waited a long 30-40 minutes before any food that was ours was served. It was such a ridiculous time scale to have to wait for a few dishes of raw meat especially. We were wondering what was taking them so long. When we saw the table behind us receive their food before us despite arriving after, we were somewhat close to furious.
Finally when our beef bulbogi arrived, it was far from what we expected. Having experienced first hand beef bulgogi in Seoul, Korea, we expected raw beef slices on a plate, instead we received raw beef swamped in some sort of "sauce" topped with vegetables. Then before we knew it, they removed our grill plate and put the dish on the fire. We were very confused as this is not the normal beef bulgogi that is usually served.
Then they brought out the "1 portion" of chicken and pork which turned out to be already cooked!! To make matters worse it was stir fried and there was only 4 tiny pieces of chicken in the chicken dish with a ton of vegetables for £8.
It was just such a disappointing experience to have of Korean BBQ. The staff were apologetic and made excuses such as the restaurant had just opened and everyone is new, furthermore they could hardly speak English which made communication very difficult.