We traveled all the way up to Essex Road to try African Cuisine but we were severely disappointed. The food itself was not terrible, but our waitress was incredibly unprofessional and her bad handling of a commonplace problem failed to impress.
It took a full hour and a half before our drinks came, but our real trouble started when she served one of our party the wrong order - mixing up the spicy “zigni” curry with the milder “alicha” option that was ordered. This is not an unusual mistake at a restaurant, but the way our waitress handled the situation was extremely unprofessional. She was highly evasive and continually denied the mistake, ignoring us when we attempted to get her attention and point out the problem - only getting to us until the rest of our group had already finished eating. At that point, she then demanded payment for half the erroneous dish or a new order which would have taken another twenty minutes to come.
Of course, we instead asked that the single erroneous order be canceled. Instead, she continued to argue with us, before finally consenting to the cancellation.
Not content, she later complained to other customers about how “unreasonable” we were, and that we were disrupting her restaurant by simply attempting to talk to her, when it could all have been avoided if she had listened and understood our problem in the first place instead of simply assuming the worst of her customers from the outset.
In all, what could have been an enjoyable meal was ruined by a very unprofessional waitress.