This is information about you (such as your name, address, other information about you, email address, telephone number, and date of birth) that you give us when filling in forms whether on our website or offline. This could include, for example, forms which you complete to register for our services.
Emails and records of other contact.
This is information you provide when you contact us (for example by email, post or SMS) or when you respond to correspondence from us. This may include enquiries about our services, reviews, follow-up comments or complaints lodged by or against you and disputes with you or your organisation.
This is information about you which is collected via technical means such as cookies, webpage counters and other analytics tools.
We collect information about visitors to our premises. We may record information on your visit, including the date and time, who you are visiting, your name, employer, contact details and vehicle registration number. If you have an accident at our premises, this may include an account of your accident.
We may collect details of phone numbers used to call our organisation and the date, time and duration of any calls. Please note that if we record your calls to or from us, we will inform you of this.
If you work for one of our suppliers or business partners, the information we collect about you may include your contact information, details of your employment and our relationship with you.
We will collect and hold information on job applicants, including information you provide to us in your application, as well as opinion information on you from any referees you provide. We may also obtain identity verification information from reference agencies.
This is information about you which you provide when you post content on our website. This may include estate agency reviews and other content which you post on our website.
Information we receive from third parties.
As well as the information listed above, we may also receive the following types of personal information about you from the following sources:
2.9.1 Your organisation. If we have a business relationship with you or your organisation, we may receive information about you from your organisation. Your organisation should have informed you that your information would be provided to us, and directed you to this policy.
2.9.2 Our other channels. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this website. We will also have told you for what purpose we will share and combine your data.
2.9.3 Our service providers. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) who may provide us with information about you.
2.9.4 Publicly available sources. We obtain limited information from publicly available sources.